In 2013 zishaan and hemanth founded edtech plateform topper to mainly focuse on k-12 acedamic preparations eventually mumbai based startup deside to bring togather different forms of learning into one plateform or roof.
While this unlocked the potential of thousands of experts who were able to earn in their free time, it also helped the team to launch the MVP for Class 11 and 12 in three months, to practice and learn better in just three months.
Today, Toppr claims to be having 35 million monthly active users.
The product
Toppr’s flagship product – the Learning app – is for after school learning. It offers live classes, practice, tests, ask a tutor, and recorded content.
It also offers School OS – an operating system for schools to function online, conduct live classes, assignments, attendance, byte-sized content pieces; Answr - homework and exam help app; Codr - an extracurricular 1-on-1 coding classes; and Community - powering content and tutor availability across products.
According to the team, these fall under four key foundational elements to their tech stack. These include Machine learning (ML)-based recommendation engine for adaptive learning. While solving question sets, every question that is recommended to the user is based on the history of attempts and accuracy. Each student gets a custom set of problems to solve based on their progress.
“Our questions have over 800 million lifetime attempts, which feeds the ML engine to recommend the next question to the student more accurately,” explains Hemanth.
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It has a Doubts engine to answer student’s doubts. Through user feedback, the team realised that students miss the support of a teacher or tutor outside school, especially when they were stuck with a particular problem. The team designed a two-step solution for this – artificial intelligence (AI) to answer questions automatically and 24X 7 tutor support to answer student queries.
“This was a complex product as it required building chat functionality, tutor matching and training, feedback and monitoring loops, which are highly customised. We spent a lot of time reviewing student messages manually before making the right product decisions and optimising for both stakeholders (students, tutors),” says Hemanth.
Toppr also offers a content engine for custom syllabus creation. It offers various forms of content such as questions, videos, stories, and concepts based on the topic, chapter, grade, etc.
The Photon tool is used for conducting live classes via embeddable video/audio layers, live polls, quizzes, classboards, and live chat. “We have used Photon to conduct more than 1.6 million live classes in schools since May 2020,” says Hemanth.
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